Minute Taking – Top 5 Tips to help you take better minutes

minute taking - bad handwritingWe might all need to do it at one time or another – take minutes in a meeting, either for your own personal record, or to distribute to members of the team.

If you take notes or ‘minutes’ in meetings, and then struggle to work out what the hell you’ve written down, these tips might help you.

 

1. Write Clearly – ideally under agenda items, the clearer your minute taking notes, the easier it will be to write them up later.

2. Sit With the Action – Dont sit in the background, you need to be able to see the chairperson’s reactions when taking minutes

3. Find a style of note taking that is right for you, use a table plan (notes based on where people are sitting), pattern plan (like a spider diagram, which follows the ‘flow of the meeting’. You might also want to consider your method, do you have to write or could you type with a laptop/tablet?

4. Annotating and Numbering – Will help you to easily access to the meeting information. You can use a system that suits you, it might be related to the agenda items, or simply the order in which the items were discussed. Keep it as simple as possible!

5. Writing up minutes – Remember the ABC of Minute Taking:

The best writing styles are based in 3 principles ABC.

Close-up of woman’s hand holding a pen

Accuracy

Say what you mean
Good punctuation – how to read it out aloud.
Good spelling.
Using the active rather than passive to avoid ambiguity.
Be consistent in terminology.

Brevity
Short simple words.
Short sentences.
Short paragraphs – whenever the topic changes.
Don’t assume a “commercialised” writing style.

Clarity
Only use jargon in the rightful place.
Check that the progression is logical.
Start by making the topic and purpose clear.
Finish by making it clear what happens next.
Check for ambiguity from the reader’s point of view.

Minute Taking – Help and Support

Need more help and advice? Ecom Learning Solutions is a leading provider of Minute Taking Courses in Cardiff, South Wales, our next course is taking place on 19th July 2013. Call us for more information and booking.

We are also able to provide Minute Taking courses and a wide range of other courses at company premises across the UK. Visit training.ecomlearning.co.uk for more information, or contact us on  02920 440010.

Posted in Ecom

PAYE and RTI – Questions answers by HMRC

THE HMRC recently ran a Q&A session on twitter, answering questions on PAYE and RTI. Here is a summary of some of the questions that were asked, and the answers given by the HMRC.

paye and rti

 

1. Technical problems with Basic PAYE tools – error message

For help understanding BPT error messages go to http://ow.ly/kz4lF .If you’re getting “Initialising submission” message. HMRC are working on it. Updates here http://ow.ly/kz4vd

 

2. PAYE and RTI – Full Payment Submission

fleetalexc : For an LLP that accounts for themselves via tax returns please can you confirm that they do not submit an FPS for each payrun?

HMRCgovuk: RTI isn’t changing how PAYE operates, only the way it’s reported. Would you have deducted tax/NICs under PAYE before?

 

3. Full Payment Submission on weekends or bank holidays

DebsEllul: Are we able to submit a FPS on a weekend or bank holiday?

HMRCgovuk: Yes you can make RTI submissions 24 hours a day 7 days a week

 

4. PAYE and RTI – employees under 16

martinyardley: How does RTI work where employees under 16 with no NINO. Can’t find any info on your website?

HMRCgovuk: Find more information about under 16’s with no NINO here: http://ow.ly/kz7pQ

 

5. Limited Broadband Connection and RTI

AW_Brian: Are there any plans to help those with little or no broadband connection – what should they do now?

HMRCgovuk: Most payroll software packages work using dialup, as does Basic PAYE Tools

 

6. Penalties and the RTI scheme

AccountingWEBuk: Can you clarify the penalty situation for the RTI pilot scheme, our members are still concerned

HMRCgovuk: . You can find information about how penalties apply to 12-13 here: http://ow.ly/kzazA

 

7. RTI and easements/relaxation

IntuitUK: some of our customers have been asking about the easements for small firms. Can you clarify who these apply to?

HMRCgovuk: The relaxation applies to employers with less than 50 employees who currently run their payroll monthly, but pay their employees more frequently: http://ow.ly/kzaRQ

 

8. PAYE schemes and HMRC

haideewatson: Why are @HMRCgovuk closing PAYE schemes when they are still required. Just because no paye is being paid doesn’t mean they are not required

HMRCgovuk: We want the register to be as accurate as possible, but if you need to reopen the scheme call the help line

 

9. Lower Earnings Limit and PAYE

PMEvie: Small firm, me and wife, a few hundred each a month pay. Any exemption from rti likely in future?

HMRCgovuk: The rules about when to register for PAYE haven’t changed. No need to register if all employees are below LEL (Lower Earnings Limit)

 

10. When Payroll is misaligned/dates in wrong tax period

AW_Brian: quite a few payrolls have pay dates in the wrong tax period – how will this affect RTI -any guidelines how to fix it yet?

HMRCgovuk: For guidance for if your payroll is misaligned, see here: http://ow.ly/kzgga

 

Ecom Learning Solutions will be holding a series of RTI/PAYE question and answer sessions in Cardiff. Our next event is 14th May 2013. For more information and booking, please visit our website http://training.ecomlearning.co.uk/events

 

Posted in Ecom

New book for Life In The UK Test

Life in the UK test book

Life in the UK test official handbook 2013

New Life in the UK test – March 2013

As of 25th March 2013 The Life In The UK Test will be changing, so candidates should ensure they use the correct book while preparing for their test.

Life In The UK Test was introduced for people wishing to become a British Citizen or wanting to apply for Permanent Settlement. The test is designed for candidates to show a knowledge of the English language and life in the United Kingdom.

New Life in the UK test – Study Book

The new version of the test also has a new version of the study guide book to accompany it. The new book is titled “Life in the United Kingdom: A Guide for New Residents, 3rd Edition” and is available to buy now.

The new 2013 Life in the UK test book replaces the original book which was published in 2007 and the content is a lot different,  testing delegates on Britain’s history, culture and values.

When the new test comes into effect, as with the previous Life in the UK, test applicants will be expected to score 75% or above in a 24-question multiple choice exam to secure a pass.

Life in the UK test – in the media

The new book has gained a lot of media attention on TV and in the press. It featured on the Channel 4 programme The Last Leg on Friday night and was also one of ‘the most talked about things’ on the show 8 out of 10 cats.

Adam Hills Life in the UK test book

Comedian Adam Hills on Channel 4′s The Last Leg with a copy of the new Life in the UK test book

We’ve got our copy of the new Life in the UK test book, and we hope to soon stock copies of the book in our Cardiff test centre and in our online shop.

If you want to have a go at some of the questions, here is a practice test featuring the new questions. Good Luck!

Posted in Assessment, Ecom

Ecom Learning Solutions prepares for Sage changes in 2013

sage payroll

Looking at Sage in 2013

When it comes to Sage support and training, 2013 is going to be a busy year for the team at Ecom Learning Solutions. With the Payroll year end in March / April and the introduction of the Real Time Information (RTI) by HMRC from the 6th April 2013, some say the biggest change to the PAYE system in 60 years. Ecom Learning Solutions are refining our Sage support solutions and continuing to run our popular  training courses in Cardiff, to ensure our customers have the most up-to-date information.

Click here for more information on Real Time Information (RTI)

Sage Installation Service

The team at Ecom Learning Solutions offer a friendly and professional service whereby we offer consultancy on which system is best for the client as well as installing and setting up the software customised to suit the companys’ requirements.  We also design systems that integrate with Sage payroll and Sage accounts software for organisations with specific requirements.

Sage Training Courses

We offer extensive training on the Sage Payroll and Sage Accounts software, delivered with the view to the candidate completing an official Sage Accreditation Exam if they wish for them to become a Sage accredited user.

We offer tutor-led training at our centre in Cardiff, but we are also able to provide Sage training on customer premises and have the facility to provide training at a location to suit you.

Click here to see the range of Sage courses we have available

Sage Help and Support

After years of experience Ecom Learning Solutions know how important help and support is when implementing payroll and accounting systems, that is why we also offer maintenance support agreements which we fully support on telephone, using online software to connect remotely. We are also regularly on customer sites, assisting with customer queries on using their system.

If you are implementing new Sage software or thinking upgrading your accounts or payroll systems in your organisation, why not give us a call. As well as the services above, we have hardware and networking expertise to help assist you in whatever project you have in mind.

Visit our business website to find out more about our business support services.

Posted in Ecom

New Work Club Launches in Cardiff to help Jobseekers

work club posterA new Work Club, where jobseekers can get advice and support including free LearnDirect courses has been launched at Ecom Learning Solutions in Cardiff.

Benefits of the Ecom Cardiff Work Club

The Work Club will give people in Cardiff and the surrounding areas the chance to meet others looking for work, build new contacts, share job hunting experiences and get advice on interview techniques, CVs and even improve their skills and knowledge with LearnDirect online courses.

Matthew Haynes, Managing Director at Ecom Learning Solutions who set up the Ecom Cardiff Work Club said: “Research shows that the best way to find another job is through friends, family or social networks, which is why it is so vital to have a Work Club in this area.”

Fully Funded Training Courses

“During every session, we will help people improve their chances of finding work with the opportunity to take up free courses from LearnDirect in many different areas from IT, Literacy and Numeracy to Employability, Personal Finance and even learning a new language.”

Cardiff Training Provider

As a training provider,  Ecom Learning Solutions has successfully retrained numerous people, many of whom have been awarded ReAct grants after being made redundant. Since 2007, Ecom has been helping ReAct candidates improve their skills and strengthen their CVs so they have the best chance of finding employment quickly.

With the Cardiff Work Club, Ecom’s dedicated tutors are using their skills and knowledge to help more people who improve their knowledge and skills and hopefully their job prospects.

For more information on ReAct redundancy funding and training, visit our website.

Cardiff Work Club – All Welcome

The Work Club meets every Thursday at Ecom Learning Solutions, Unit 4, Regents Court, Cardiff CF24 5JQ from 10am for 2 hours.

If you would like to find out more information about the Ecom Cardiff Work Club, attend or find out more about the fully-funded courses available from LearnDirect, please contact Ecom Learning Solutions on 02920 440010.

If you would like to know what fully-funded courses are available through Ecom Learning Solutions, you can download our brochure

Posted in Ecom, Training

Cardiff Business plans for international training in 2013

Following a number of successful international training sessions in 2012, Ecom International Solutions will continue to grow our international training and business with opportunities in Libya, Dubai and more planned in 2013.

Welsh Government Support

In 2008/09, Ecom International Solutions delivered accountancy training courses to the Kuwait Petroleum Corporation after a recommendation from the BTEC awarding body.

In 2010, Ecom attended a Welsh Government trade mission to Kuwait that enabled us to renew our contact with the Corporation and resulted in a contract to deliver further international training including undergraduate training programmes.

Ecom, with the support of the Welsh Government hope to take advantage of further trade missions and business support in 2013 and beyond, to expand our training into new and established international training markets.

Click here to find out more about the Welsh Government trade missions in 2013.

Ecom International Training Website

In November 2012, Ecom Learning Solutions launched a dedicated Ecom International Solutions website, with details of the training courses and accreditations we are able to provide internationally. Click here to find out more information about courses we are able to provide internationally, including our accredited courses.

Kuwait International Training

Ecom International Solutions will continue working with the Kuwait Petroleum Corporation in 2013 delivering graduate training programmes, including courses in Time Management, Team Building, Report Writing and Presentation Skills. In 2012, Ecom delivered accountancy training programmes including Financial Management Reporting. We hope to build on the success of our 2012 accountancy courses at the KPC with more courses running in 2013.

Libya International Training Opportunities

Following the success of our training in Kuwait, and the launch of the Ecom International website, Ecom was approached by training representatives for international training courses in Libya in 2013. Ecom is very excited about the opportunity to work with a new market, and hopes to work closing with Libya into 2013 and beyond.

Posted in Ecom, International

ECDL Advanced discount course offer

Ecom Learning Solutions is currently offering candidates up to 50% off ECDL Advanced (3 day) courses. This offer applies when candidates book the following courses / dates:

ECDL Advanced Spreadsheets (17th January 2013, 25th January 2013 & 01st February 2013),
ECDL Advanced Word Processing (07th February 2013, 15th February 2013 & 21st February 2013)
ECDL Advanced Presentations (15th March 2013, 21st March 2013 & 28th March 2013).
Normally the total cost of these tutor-led courses would be £1095.00+VAT per delegate; with the current 50% discount candidates will pay £547.50+VAT per delegate. To take advantage of this offer candidates must book before the start date of the first course (17th January 2013).

For those candidates who do not need ECDL Advanced certification in all three of the modules above; Ecom Learning Solutions is also offering a 20% discount on the individual modules on the dates as above. Each of the courses is normally £365.00+VAT per delegate, now only £292.00+VAT per delegate.

Why choose ECDL Advanced?

ECDL Advanced is for those who wish to become expert users. Recognised internationally in over 150 countries, this advanced level qualification will enhance your CV and take your skills up a level.

ECDL Advanced is designed for those with a good understanding of IT and can confidently use a computer. If you’ve already achieved the ECDL then the ECDL Advanced is a natural progression of your skills.

ECDL Advanced – Study Options

For each module you will need to attend 3 days of tutor led training at our Cardiff training centre, spread over 3 weeks, there are 2 days of learning with day 3 focusing on exam preparation, looking at past papers and undertaking timed mock exams. At the end of this day you will have the option to sit your final test.

Our tutor will support you outside of the classroom by providing email and telephone support. All learners are welcome to drop into our Cardiff training centre at any time where they can get advice and guidance on any element of their course.

ECDL Advanced Testing

At the end of each unit there is a test where candidates require 75% + in order to pass. There are 20 questions in total and you will have 1 hour to complete them. The option to re-sit the test is also available.

How can I book ECDL Advanced courses?

You can now book ECDL Advanced courses online using our new booking system. Please check our Training Schedule for the upcoming dates for courses and click ‘book’. You can also contact us on 02920 440010 for further information and booking.

Posted in Ecom, Training

New Year…Learn a New Language Online

New Years Resolutions

Happy New Year from everyone at Ecom Learning Solutions! As many of you out there will be, having enjoyed the Christmas break, will be thinking towards what 2013 will bring.

And also, like the staff at Ecom, you will probably be thinking about holidays and jetting off to somewhere where there is a warmer climate and less rain!

Online Language Courses

This year, we have decided to try and make the most of our holidays, and learn a little of the lingo before we head off for our 2013 break, using the excellent online language courses supplied by LearnDirect.

 

online language courses

 

Damon is off to Spain this month, so he has been using the festive break to brush up on his Spanish language skills. Using the Spanish Beginners and Spanish Beginners Plus online language courses from LearnDirect, he has learnt the basic greetings and conversational language as well as the essential phrases that will make communicating while he is away a lot easier.

Geoff already spent the end of 2012 brushing up on his German ready for his European trip using the German Beginners Plus online language courses. He plans to tackle the German Intermediate online language course in January to improve his German speaking skills.

 

online language courses

 

And finally Maxene has been working her way through the first three of the Spanish online language courses which are supplied by Ecom through LearnDirect. She plans to add to her knowledge with the Spanish Business online language course  this year. As Maxene visits Spain every Summer, it comes in handy in all kinds of situations, from shopping, eating and communicating with local people.

Learning a Language for work

We’re not all thinking about holidays of course, but to the year ahead. Ecom will be out in Kuwait later this year teaching another session of our Undergraduate Programme. As the language spoken by the delegates is Arabic, Matthew, Paul and Sian have decided it would be useful to use the LearnDirect online language courses in Arabic to be able to converse with the delegates in their language.

 

online language courses

 

The team plan to sign up for the Arabic four course bundle which will start at the very beginning of the language with basic vocabulary and greetings, and will got through to helping the team talk with the delegates about sports, current affairs, and hobbies and business word knowledge. All of the LearnDirect online language courses supplied by Ecom are available in bundle offers.

So that’s the Ecom office resolution, to learn a new language using our online language courses, and actually use it in our work and life. We will keep you updated on our progress!

Ecom Online Shop

The Ecom Learning Solutions online language courses shop includes Spanish, German and Arabic courses as well as French, Polish, German, Japanese, Chinese, Italian and Welsh. Contact us for more information.

Posted in Ecom, Shop

Merry Christmas and Happy New Year

Merry Christmas and a Happy New Year from Ecom Learning Solutions

Staff at Ecom Learning Solutions would like to wish everyone a Very Merry Christmas and a Happy New Year.

Thank you to everyone we have worked with in 2012 and we look forward to a prosperous New Year with you all.

The Ecom Learning Solutions Training Centre will re-open after the Christmas break on 2nd January 2013.

Posted in Ecom

Cardiff company completes graduate programme in Kuwait

graduate programme

Matthew Haynes and the Graduate Programme Delegates

Graduate Programme

Ecom Learning Solutions has completed the latest graduate training scheme in Kuwait, beginning with EDI Certificates in Time Management and Team Working training, moving on to an engaging and accredited training session in Report Writing and ending in December 2012 with the EDI Level 2 Certificate in Presentation Skills.

The graduate programme, now in its second year was attended by 11 delegates, all of whom are employed by the Kuwait Petroleum Corporation (KPC). During the training programs, Ecom Learning Solutions supplied interactive training sessions involving group activities, exercises and project work. In the final course of the program, each delegate gave an interactive presentation, which was attended by training co-ordinators at the KPC.

KPC Employees

All of the graduates on the programme are employed by the KPC in various roles from Sales and Analyst positions, to HR and IT Support. They have all been employed by the KPC for approximately 9 months, and have now completed the 3 month UD Training Programme, which concluded on 13th December 2012.

EDI Accreditation

Following the completion of the training programme, candidates receive EDI certifications and accreditations for the four courses provided by Ecom Learning Solutions.

During the training programme, the External Verifier from EDI visited the Presentation Skills training programme in Kuwait to verify the materials prepared by Ecom Learning Solutions and the quality of the training being delivered. Ecom Learning Solutions is currently awaiting the EV’s report from the attended Presentation Skills session.

Accountancy Training

In 2008 / 09, Ecom delivered accountancy training courses to the Corporation after a recommendation from the BTEC awarding body.

Following on from the success of the Ecom accountancy training programme, Ecom are continuing to deliver accountancy training at the KPC centre in Kuwait, with Paul Haynes delivering at the centre on the  17th and 18th December 2012 completing a 2 day intensive training course for employees in Drafting Financial Reports.

Drafting Financial Reports

During the Drafting Financial Reports course, Mr Haynes will cover basic accounting principles, the necessity and importance of financial statements, profit and loss, balance sheets and cash flow statements. At the end of the course delegates will be able to understand the structure and purpose of the three primary financial statements: balance sheets, income statements and cash flow statements.

Ecom Learning Solutions develops all of the learning materials for these courses and delivers training to the highest standards.

For more information on our international courses and graduate programme, please visit our international website.

Posted in Ecom, International